Privacy Policy

Effective Date: 16 August 2026

Nxi India ("Nxi", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, products, software, applications, and services.

This Privacy Policy explains how we collect, use, store, and protect information when you visit nxiindia.com or interact with Nxi's products and services.
 

1. Information We Collect

Depending on how you interact with us, we may collect:

• Information you provide directly

  • Name

  • Company or organisation name

  • Email address

  • Phone number

  • Billing and shipping information

  • Business or project requirements

  • Information submitted through contact, enquiry, support, or demo forms

  • Any other information you voluntarily provide to us
     

• Information collected automatically
  ​When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Operating system

  • Pages visited and time spent on the website

  • Referring website or source

  • General website usage information

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

2. How We Use Your Information

We may use collected information to:

• Respond to enquiries and requests

• Provide quotations, demonstrations, products, and services

• Process orders and payments

• Deliver and install products

• Provide technical support and after-sales service

• Manage software licences and subscriptions

• Communicate important product, service, or account information

• Improve our website, products, software, and services

• Maintain security and prevent fraudulent or unauthorised activity

• Comply with applicable legal and regulatory requirements

• Send promotional or marketing communications where permitted by law

3. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

4. Third-Party Services

We may use third-party service providers for purposes such as:

• Website hosting

• Analytics

• Payment processing

• Communication

• Cloud services

• Software and technical infrastructure

• Delivery and logistics

These providers may process information on our behalf and may have their own privacy policies and terms.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling contractual, operational, legal, accounting, and regulatory requirements.

When information is no longer required, we may securely delete or anonymise it, subject to applicable laws.

7. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

• Request access to certain information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally applicable

• Withdraw consent where processing is based on consent

• Raise questions or concerns regarding our handling of your information

Requests may be submitted using the contact details provided below.

8. Children's Privacy

Our website and business services are primarily intended for businesses, organisations, and professional users. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

9. External Links

Our website may contain links to third-party websites or services. Nxi is not responsible for the privacy practices, content, security, or policies of such third parties.

We encourage users to review the privacy policies of external websites before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with the revised effective date.

11. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website.

NXI India
Website: nxiindia.com